Let's Connect:

REACH OUT TO US

Your voice matters to us at Second Pull! Feel free to reach out with any questions or feedback about our Olympic weightlifting app. Feel free to reach out through any of the contact methods below.

EMAIL

info@secondpull.com

FORM

Fill out contact form below on this page ↓

APP

Settings → Help → Contact Support

FAQs

Get answer to your question from our FAQs section

Contact Us

Frequently Asked Questions

Second Pull is an app designed to meet the needs of Olympic Weightlifting athletes.
You can utilize your account on multiple devices, but only 1 device can be active at a time.
Yes, in order for Second Pull app to function an internet connection is needed.
An account is needed to keep your achievements, progress, and programs in a place just for you.
From plate calculators, lifting displays and program management, Second Pull is packed with features and capabilities to benefit everyone on an Olympic lifting journey.
Your data is deleted from our database, including your personal records, progress, and custom programs.
Second Pull is for everyone on an Olympic lifting journey.
Second Pull specializes in a frictionless program entry for custom programs, such as a program from a coach. Modification of prescribed programs, while in the middle of the program is an upcoming feature.
Second Pull support iOS and Android devices.
Yes, download Second Pull app and receive a seven day trial. Try it out risk free and cancel at any time.

After downloading the app, click the "Register" button, and follow the prompts to complete your account.
This feature is only available in a "paid account". Hit the "Submit Program Button" from the Home Lobby.
On the login screen, tap "Forgot Password" and follow the instructions sent to your email.
Download your App via "Apple" or "Google", after installing the app, open it and follow the on-screen setup guide. You'll need an internet connection to use all features.
Go to "Profile & Settings". Then choose "Delete Account", then follow the on-screen prompts.
Please send us and email at info@secondpull.com or send us a note via the "Feedback" button on your app.
Hit the "Send Feedback" button in the app or use the "Contact Form" in the Contact Page on our website or send us an email.
Go to "Profile & Settings" → "Update Email" → then follow the on-screen prompts.

Note: does not apply when using "Sign in with Apple", or "Sign in with Goole".
Check under "Profile & Settings" and enable notifications. If you're still not receiving notifications, send us an email.

For Apple users, visit Apple's page on requesting refunds and follow the steps: https://support.apple.com/en-us/118223
For Apple users, visit Apple's page on cancelling subscriptions and follow the steps: https://support.apple.com/en-us/118223
Go to your "Apple App account" or "Google Play" account to update your payment method.
Go to your "Apple App account" or "Google Play account" and request a pause in service.
No, your billing date is tied to the date you start your subscription.
Payments and methods are handled through your App Store (Apple) (Google).
Billing history can be found in your "Apple app account" or "Google play account".
Failed payments are processed in accordance with the appropriate app store's policies and procedures.